Northampton General Hospital - Patient Operations and Outpatient Appointments 2021
“If you are a patient at Northampton General Hospital and have any questions or queries about an outpatient appointment, or when your planned operation is expected to take place, or if you want to cancel or rearrange an appointment with the hospital, please contact their Outpatient Contact Centre on 01604 545555. GP surgeries do not have access to the hospital booking system and will not be able to provide you with the information you need. That number again is 01604 545555. Thank you for your support.
Ultra-Sound Investigations at NGH - Booking Appointments
Self-Referral Patient Services
The following details will be of interest to you if you need to self-refer to any of the following key local services:
- Walk-in Clinic (Hospital Area H/G - Green roof)
- 7am to 4.15pm Mon - Fri for patients aged 15+ yrs (excl. Bank Holidays and Saturdays when times are 7.30am to 11.45am)
- Before attending please ensure that your Blood Test details have been electronically sent to the hospital by the GP or nurse and also preferably take a printed copy of the request with you when you attend the blood unit.
Blood Tests for Children (under 14 years) & People with Special Needs. Mon to Fri drop-in clinic from 8am to 11.15am by appointment only. Tel. 01604 545843.
Blood Tests - GTT Weston Favell Health Centre Mon - Fri by appointment between 8.30am and 12.30pm. Tel. 01604 405757. The test must be pre-requested and printed by Rillwood M.C. before you attend at Weston Favell Health Centre.
Ultrasound Bookings Tel. 545645/ 545791 (please allow 3 days after referral before ringing)
X-Ray (Northampton General Hospital)
General X-ray Mon - Fri 8.30am - 5pm Booking Line: 01604 634700 Ext 5645 Location: Area D on Hospital Street - nearest to Car Park 1
Family Planning / Sexual Health
Area R at NGH - please ring Tel. 01604 637203
BPAS www.bpas.org Tel. 08457 304030
RAPE & Incest Crisis Centre
Sexual Assault Referral Centre
Chiropody – foot care
Physiotherapy (Highfield, Cliftonville)
Musculoskeletal physiotherapy - Northamptonshire Healthcare NHS Foundation Trust.
- NB. All spinal referals must be made via the GP.
Other Musculoskeletal Services
- Musculoskeletal physiotherapists provide assessment, diagnosis and treatment for patients with musculoskeletal pain and dysfunction. They deal with a variety of musculoskeletal problems, such as pain, stiffness, muscle weakness, instability and reduced mobility of joints and muscles.
- You may refer yourself for this service by sending a completed referral form to the Patient Contact Centre by email firstname.lastname@example.org
Online Safety and Wellbeing Youtube Videos: Simon Aston - Northamptonshire County Council Click here to view videos
Connexions for Young People (counselling Tel. 01604 630033
Lowdown (Counselling 12-25 yr olds) Helpline Tel. 01604 622223 http://thelowdown.info/
Service Six (Counselling).
- Age groups from 4 – 9 years, 13 – 19 years and adults.
- Mon-Fri 9am - 5pm
- Helpline Tel. 01933 226602
MIND (Individual Support Strategies to cope with Mental Ill Health)
RELATE (relationship counselling)
Dental emergency and out-of-hours care
If you think you need urgent care, contact your usual dentist as some surgeries offer emergency dental slots and will provide care if clinically necessary. You can also contact NHS 111, who can put you in touch with an urgent dental service.
Eye casualty (Northampton General Hosptial):
To help to keep our patients and staff safe we are changing the way we operate our eye casualty service. The service will no longer operate as a walk-in service. Instead patients will need to contact us by phone before coming to the hospital. This means our team can provide support and medical advice over the phone without patients needing to come to hospital. If you do need to come to the hospital for medical help the team will arrange this with you. Please contact the hospital eye service on 01604 545085 or 01604 634700 ext 8011
Eye casualty services are available:
Monday- Saturday 8.30am- 4.30pm
Sundays and Bank Holidays- 9.00am- 12.30pm.
Eye clinics: Vary in time between Mon – Fri 8.30am – 5.00pm
If you need urgent help outside of these hours please go to the Accident and Emergency department.
How to find us
We are based in Area L, the nearest car park is car park 4 click here
Our Clinics & Services
In addition to GP consultations the practice adheres to the General Medical Services Contract for the provision of healthcare services:
Please note that with the national introduction of a named GP for all patients (from 1 April 2015), the `Named and Accountable GP' for all patients at Rillwood Medical Centre from 1 January 2017 is Dr A Zafar.
- Coronary heart disease
The District Nurses are no longer based in surgery. The Community District Nurses provide a wide range of care services and nursing assessments in the community to housebound patients who are medically unfit to attend the surgery. Please contact them directly via their hub on tel. 0300 777 0002 which is the Single Point of Access (SPoA) contact point for District Nurse services.
With prior arrangement with the District Nurse, wound dressings can be changed at week-ends at the Highfield Clinical Care Centre on Cliftonville Road, Northampton (Week-end Times: 10.30am to 12 noon and 1.30pm to 3.30pm).
Health Visitor works with all age groups; however the majority of clients are families with pre-school children (under 5 years old).
The Health Visitor service is available to provide the following:
- Developmental checks
- Child health clinics
- Advice on immunisations
- Advice and support on parenting skills, feeding, sleeping, speech and behaviour
- Advice on the general health of mothers and babies
- Health Promotion including child accident prevention
- Antenatal and parent craft advice and breastfeeding support
- Postnatal depression screening and support
Midwife Antenatal Services
The midwife holds a weekly antenatal clinic by appointment usually on Tuesdays. The midwife provides antenatal care from 8 weeks of pregnancy onwards. The care arrangements will be explained to you when you attend for your first antenatal appointment (1 hour) with the midwife.
The Maternity Community office (tel. 01604 545430) can be contacted when your midwife is not available:
Maternity Drop-in at Thorplands 01604 741131
Maternity Drop-in at The Headlands 01604 411440
Sexual Health and Contraception Services
The Northamptonshire Integrated Sexual Health Service (NISHS) offers a welcoming and confidential service. It offers testing and treatment for sexually transmitted infections (STIs), complex contraception (implants, injections and coils), emergency contraception and HIV outpatient care.
NISHS have particular services available for young people, where it can offer appropriate information and advice to support and develop your ability to make safe and informed choices.
Please see below for the location of the clinic and opening hours
Northampton General Hospital
Northampton, NN1 5BD
Telephone: 01604 609766
Monday: 11am - 8pm
Tuesday: 8.30am - 5pm
Wednesday: 1.15pm - 8pm
Thursday: 8.30am - 4pm
Friday: 8.30am - 4pm
Outreach Service Hotline Telephone: 0845 602 3511
Please click here for more detailed information about Sexual Health Services
Please see your GP for the following services:
- basic contraception (pills, patches, rings)
- diagnosis and / or treatment of genital skin conditions
- cervical cytology
Clinical Pharmacist in General Practice
Our Clinical Pharmacist is a shared resource with three other local GP surgery locations in Northampton and is usually with us every Friday. Patients can routinely book face-to-face medication review appointments with the Pharmacist or request a telephone call for any medicine related queries.
Counselling - Changing Minds (IAPT)
Who is this service for? Anyone aged 17 and half and over with mild to moderate depression and/or an anxiety disorder.
Therapeutic work takes place in GP surgeries and other suitable facilities throughout the county. Occasionally Changing Minds will run workshops and webinars `out of hours' or during the weekend.
How to access this service: You can access the service yourself by calling 0300 999 1616 (9am to 5pm Monday to Friday) or by filling in the online form by going to the website or alternatively contact us via email.
Social Prescribing: a non-clinical service to enhance health and well-being:
First for Well-Being
Who is the Service for? Everyone aged 18+ who lives in Northamptonshire.
Who is it not for? First for Wellbeing is not for crisis situations. Call 111 if you need urgent assistance or call 0800 917 0464 for mental health emergencies. First for Wellbeing is not a counselling service.
First for Wellbeing Offers help with:
- Weight management
- Emotional wellbeing
- Housing support
- Employment and adult learning
- Financial support
- Social inclusion
To access these services you will initially need to take a 10 minute online assessment at www.firstforwellbeing.co.uk/wellbeing-assessment
OR call 0300126 5000 to complete the assessment over the phone
OR email email@example.com to go through your assessment with an advisor.
Well-Being: The Frank Bruno Centre is now open – Tel. 01604 434 414. Click the following link for detailed information. https://www.thefrankbrunofoundation.co.uk/
Pre-Health Check Questionnaire for LD Patients