Notice of building renovation work at Rillwood Medical Centre


NHS vaccinations and when to have them (please click this link for detailed information)

It's important that vaccines are given on time for the best protection, but if you or your child missed a vaccine, contact your GP to catch up.


Training and Teaching

You may be aware that most of the GPs at Danes Camp & Rillwood Medical Practice Partnership have significant experience as GP trainers providing education and clinical supervision for Medical Students and GP Registrars at Danes Camp Medical Centre.

In engaging the same GP trainers it is anticipated that Rillwood Medical Centre will also become a training practice for Medical Students and Registrars from as early as the end of April 2021.

Our qualified GP trainers will be actively involved in mentoring and supervising each clinical consultation. You will be informed if a student or registrar will be taking a role in your consultation (telephone or face-to-face) and your consent will be sought prior to them consulting with you. They are bound by the same rules of confidentiality and professional conduct as all of our regularly employed clinicians.


CQC Overall Rating for Rillwood M.C.

CQC Detailed Ratings for Rillwood Medical Centre

How to securely view your medical records online. 

1) Register in person at Reception. Proof of personal ID will be required.

2) Sign in at using the username & password generated for you by the surgery.

On the 3rd May 2017 our clinical system changed from EMISWeb to SystmOne. Patients who were registered for Online Access via EMISWeb will need to contact the surgery to obtain their new log-in details and will need to bring at least one form of photo ID. New users can also register for access to the Online services. Please ask the surgery for a sign-up form and further details.

Once you are registered for the Online Service you can begin using it by going to Quick Links on the right hand side of this page and clicking on `Online Services'.

Contact Details

Test Results: Please call after 2pm Monday to Friday - 01604 410007 (please allow three working days before calling the surgery). If you have registered for access tp SystmOnline you may view your test results and other aspects of your medical record online .

To use the above service please visit and sign-in. If you don't have a log-in ask the surgery staff at Rillwood M.C. to print out your unique registration details before you visit the above website. In order to fully complete the registration process you will be required to produce proof of your personal ID.


Useful Telephone Numbers: click here 

Non-Emergency NHS Medical Advice and Help - 24 Hour NHS Service: Dial 111

Rillwood Medical Centre and Danes Camp Medical Centre In Partnership

Click here to view information about services offered at Danes Camp Medical Centre


Complaints, Concerns and Compliments


We do all we can to provide good quality health services locally, but sometimes things don’t go as they should. Telling us your views, whether it is a complaint, concern or compliment helps us to know what we are doing well, to learn lessons from mistakes and to prevent them from happening to anyone else.

Complaints-Concerns Information Leaflet - please click on this link to view the document.

Complaints-Concerns-Compliments - Blank Form - please click on this link to view and download a copy of this form

Address book Address

Rillwood Medical Centre
Tonmead Road

Telephone Numbers Telephone Numbers

01604 405006
Path Lab Test Results
01604 410007
Health Visitor
0300 1111 022
Midwife Community Office
01604 545430
NHS 111 24hr Clinicians
Out of Hours:
Please note that medical matters and official complaints cannot be dealt with via this form. If you have a concern regarding a medical matter please contact reception who can provide you with a complaint form or direct your query to the most appropriate person.

The Friends and Family Test is a way for all patients to give feedback quickly. To complete the very short survey plesae click on the Friends and Family survey link to the right of this page. If you also wish to watch the short Friends and Family video clip please cut and paste the following link into your web browser:

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website